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Privacy Policy for Zee Bot
Privacy Policy for Zee Bot
This Privacy Policy describes how WebexVibe (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects information when merchants install and use Zee Bot (“App”) on their Shopify stores.
By installing or using Zee Bot, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
To provide the services offered by Zee Bot, we may collect and process the following information:
Store Information
- Shopify store name
- Store URL
- Store owner contact information
- Store settings and preferences
Order Information
- Order numbers
- Order details and products purchased
- Order status information
- Fulfillment-related information
Customer Information
- Customer names
- Phone numbers
- Shipping addresses
- Billing addresses (when available)
- Communication records related to order verification and confirmation
Technical Information
- App usage data
- Error logs
- Performance and diagnostic information
- Device and browser information when interacting with our services
2. How We Use Information
Zee Bot uses collected information solely to provide and improve the App’s services, including:
- AI-powered order confirmation
- Customer address verification
- Order validation and fraud prevention
- Automated customer communication
- Order fulfillment automation
- Customer support and troubleshooting
- Performance monitoring and service improvements
- Compliance with legal obligations
3. AI Processing
Zee Bot uses artificial intelligence technologies to assist with order confirmation, address verification, and customer communication processes.
Information processed through AI systems is used exclusively for providing the App’s intended functionality and improving service quality.
4. Data Sharing and Disclosure
WebexVibe does not sell, rent, or trade merchant or customer personal information.
We may share information only in the following circumstances:
- With trusted service providers that help operate our services
- With communication providers used for customer outreach
- With cloud hosting and infrastructure providers
- When required by law, regulation, legal process, or governmental request
- To protect the rights, security, and integrity of WebexVibe, Zee Bot, merchants, or customers
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
Although we take appropriate security measures, no electronic storage or transmission method can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as necessary to:
- Provide App functionality
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal requirements
When information is no longer required, it is securely deleted or anonymized.
7. Merchant Rights
Merchants may request:
- Access to their data
- Correction of inaccurate information
- Deletion of stored information
- Information regarding data processing activities
Requests may be submitted using the contact information provided below.
8. Shopify Platform Data
Zee Bot accesses and processes data through Shopify APIs only as authorized by the merchant.
Our use of Shopify data complies with Shopify’s API Terms, Partner Program Agreement, and applicable platform requirements.
9. Third-Party Services
The App may utilize third-party providers, including:
- Artificial intelligence service providers
- Cloud hosting providers
- Communication service providers
- Analytics and monitoring services
These providers may process information only as necessary to perform services on our behalf.
10. International Data Transfers
Information may be processed and stored in countries outside of the merchant’s jurisdiction where our service providers operate. Appropriate safeguards are implemented to protect transferred data.
11. Children’s Privacy
Zee Bot is intended for use by businesses and is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
WebexVibe may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of Zee Bot after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions regarding this Privacy Policy or data practices, please contact:
WebexVibe
Email: support@webexvibe.com
Website: https://webexvibe.com
